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The Institute for Leadership Development provides a variety of high quality specialized training and organizational development services that build high performing organizations.  Our instructors are professionals in their fields with extensive experience in business, government and nonprofit service. For participants, this means real world perspective and practical tips that can be put to use immediately. 

- Individual courses are designed to meet the professional needs of business, government, and nonprofit employees.

- Certificate programs combine practical knowledge with college credits and professional certification.

- Lunchtime networking opportunities are also available, combined with presentations on topics relevant to today's organizations.

- Individual consulting and customized courses are also available for organizations that want something tailored to their specific needs.

Individual courses - Current theories and practical tools immediately applicable in the workplace.

• Business Writing: Need help writing policies and procedures? How about a grammar refresher to make your memos and reports shine? Check out our targeted writing courses designed to help you get your point across every time.
  
• Leadership & Supervision: From first time supervisors to high level executives, our leadership offerings provide you with skills and knowledge you need to be effective and get the best performance out of those you lead.
  
• Organizational Development: Get the latest theories and best practices on how to enhance and streamline your organization. Our courses cover strategic planning, organizational culture, and facilitating organizational changes both large and small.
  
• Professional Development: Learn valuable tips and tricks to relieve stress in your life, manage your time better, and improve your interactions with coworkers and customers.
• Sales and Customer Service: Learn the latest techniques for leveraging customer data, increasing sales and managing your sales workforce to keep customers coming back and maximize the revenue received from your efforts.
• Systems Thinking: Every organization needs people who can understand the big picture and bring different kinds of thinking together into one unified vision. These courses are specifically designed to help you think big, analyze the system you are in, and find ways to adapt to variations.

Or take advantage of our online professional development opportunities with Ed2Go!

 Certificate programs - that extra edge to compete in today's job market.

• Certified Public Manager Program: The Institute's flagship program, our new 9-month online hybrid certification course provides practical leadership and people management skills to current and future management professionals. Apply now!
  
• Nonprofit Leadership Institute: This 8 month program in partnership with NonProfit Solutions NW, the Thurston County Chamber of Commerce and other local organizations gives participants the tools they need to establish and maintain effective, self-sustaining organizations within the nonprofit environment. Apply now!

Not able to get away for class? Take a look at our online certificate options through Gatlin Education: http://www.gatlineducation.com/cespscc. 

 

We also offer customized versions of any training course or in the following areas. Call Margaret Hoyer at 360-596-5743 to organize one of these quality trainings for your organization.

• Customer Service Workshops:  This series of courses assists individuals and organizations in identifying what quality customer service is for their clientele, and how best to deliver it.   
• Instructor Development: This course set gives trainers the practical tools they need to deliver effective workshops and trainings.
• Support Staff Academy:  Three-day academy designed to enhance skill sets and techniques unique to the support staff function, in areas such as office operations, communication, and interpersonal relationships.  

 

Networking Opportunities

• 60 Minute Solutions: Spend your lunch hour with us learning to deal with today's most pressing topics and learning tips and tricks to enhance your work interactions and your life. Lunch provided. Register online or call 360-596-5752 to register for this month's offering.
  
• Executive Roundtable Lecture Series: Hear leading government executives share their secrets.  Learn best practices, keep current on community affairs and follow legislative activities.  Participate in facilitated networking.  This “brown-bag” luncheon series series is co-sponsored by South Puget Sound Community College and the Washington Society for Certified Public Managers.
  Contact Jacqueline DeLisle at jdelisle@spscc.ctc.edu for schedule of events and registration information.

Consultation services are available from our experienced staff in all our class offering areas including Organizational Development, Strategic Planning, Coaching, and Performance Assessment. Click here to request a consultation or call 360-596-5743.